Effective Date: April 4, 2024
This Privacy Policy describes how Aiza.pk (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website (the “Website”) and the services we offer (collectively, the “Services”).
Information We Collect
We collect several different types of information for various purposes to improve our Services to you.
- Personal Information: We may collect personal information, such as your name, email address, phone number, billing address, shipping address, and payment information.
- Usage Data: We may also collect usage data such as your browsing history on our Website, search queries, IP address, device type, operating system, and referrer URL. This information is collected to analyze trends, administer the Website, track user movement on the Website, and gather broad demographic information for aggregate use.
How We Use Your Information
We use the information we collect for various purposes, including:
- To fulfill your orders and provide the Services you request.
- To send you important information about your orders, including confirmations, invoices, and delivery notifications.
- To send you marketing communications, such as newsletters and promotions, if you choose to opt-in.
- To personalize your experience on the Website.
- To improve our Website and Services.
- To prevent fraud and maintain the security of our Website.
Disclosure of Your Information
We may disclose your personal information to third-party vendors and service providers who assist us in operating the Website and providing the Services. These vendors and service providers are obligated by contract to keep your information confidential and use it only for the purposes we have disclosed.
We may also disclose your information if required by law or to protect the rights, property, or safety of ourselves or others.
Payment Processing
We use e&, United Bank Limited and PayFast to process your credit card payments and instant fund transfers from your bank account or mobile wallet. These third-party payment processors have their own privacy policies, which you should review carefully. We do not store your full credit card information.
Shipping
We use Leopards Courier, BlueEx, and TCS to ship your orders. These courier companies may collect your shipping address and other information necessary to deliver your order.
Your Choices
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
Data Retention
We will retain your personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.
Children’s Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email at .
This Privacy Policy is designed to comply with the laws of the Islamic Republic of Pakistan.